Battery & Repair

If your product requires repair, we offer a repair service for a small fee, please contact customercare@de-caron.com to find out more. Our watch rings are powered by a quartz movement.

The battery life span is about 2 years but can be affected by several factors (weather/humidity, how regularly the ring is worn, if the stem is pulled out when not in use, etc.). Please do not change the battery yourself. You can bring it to your local de Caron dealer or send it to us and we will ensure it is professionally changed.

If you want to send your de Caron lifestyle jewellery for repair or you require a battery change, then please get in touch with our Customer Care team and write to customercare@de-caron.com. When emailing (Subject: Warranty & Repair) our team please include your Full Name, Address and Order Number and give a comprehensive description of the issue.