Privacy Policy

www.de-caron.com (the “site”, the “website”) is provided and operated by SOHANE Gmbh (“we”, “us” or “our”). We are committed to protecting and respecting your privacy and personal information and want to provide you with a safe and enjoyable online shopping experience. You should know that this Privacy Policy in conjunction with our Terms and Conditions form the basis on which personal data will be processed by us. By using this website and by purchasing any of our products you are agreeing to the Privacy Policy set forth here. We may change and update this policy from time to time without notice. Please make sure you have read and understood this policy before you continue using this site.

Cookies

Our website uses cookies to provide you with a more convenient and better shopping experience (e.g. remembering your preferences and settings). When visiting websites cookies (small text files) are stored on your browser or device’s hard drive. Using this website means you consent to our use of cookies. The main purposes why we are using cookies are web functionality, statistics/analytics (including but not limited to pages and products viewed, duration of session, shopping bag activities, and demographics) and advertising. You may block cookies by adjusting the settings in your browser. Please be aware that parts of our website will not work correctly and your user/shopping experience will be affected as a result.

Links

This website may contain links to other websites that could be of interest to you. Please note that once you click on these links and you use that other website we do not have any control or influence over that other website. Other websites (even if linked from our website) are not governed by our Privacy Policy and we recommend that you check the privacy policy statement of the website you are visiting.
On the other hand if you have been redirected to our website by clicking a link on a third party website you should be aware that we are not responsible for the privacy policy of that third party website either and again endorse you to read their policy.

Personal Information
We may use the information we collect about you to provide products and services to you as well as to process your payments, send you correspondence via e-mail, send promotional materials, communicate with you, operate our daily business and manage your account. We also may use your information in other ways but no personal data will be forwarded, traded or published beyond our company and our trusted partners (e.g. payment processor, courier service, etc.) The types of personal information we may collect from you include:

• information required registering with this website or subscribing to our
  services (including but not limited to name, email address, phone number(s), postal address, username and password, date of birth, demographics)
• billing information (payment card number, expiry date, billing address)
• information required for customer care (customer service inquiries, comments, repair history)
• content you provide (photographs, comments, videos, illustrations)
• user content (other information you generate whilst using our site and services including contact information you provide about friends, details of any requests for products, traffic data, location data and other communication & correspondence data).

Statistical Data

We may collect statistical data that does not identify any individual such as information about your computer, operating system, your IP address, browser type, browsing actions and patterns as well as your demographic.

Security, Storage and Disclosure of Information

We take reasonable steps and precautions to keep the information provided by you safe and secure. Any payment transactions will be encrypted (our payment processing system with PayPal is compliant with PCI DSS industry security standards).

However, stored data is unfortunately not 100% free from vulnerabilities and you should be aware that any transmission of information via the internet is at your own risk as we cannot guarantee that data transmitted online is completely secure.

We ask you to keep your password for this website save and confidential. You may want to request access to personal information held on you and if anything is incomplete or incorrect you can change or remove it. You can also decide to no longer receive information from us which is intended to keep you up to date about our products and services. Please click the unsubscribe link at the bottom of one of our newsletters to be removed from the mailing list. Don’t forget that after unsubscribing you won’t receive any more updates on our products and services (e.g. sales and promotions).

Last updated: 06.10.2023